Last updated: May 2026
We want every Amarene experience to be exceptional, from the moment you order to the moment your product arrives. Below you will find our shipping and returns policies.
We currently ship to the GCC countries (UAE, Saudi Arabia, Kuwait, Bahrain, Oman, Qatar), the United Kingdom, the European Union, and select international markets. If your country is not listed at checkout, please contact us to enquire about availability.
GCC countries: 2 to 5 business days. United Kingdom and Europe: 5 to 10 business days. Other international destinations: 7 to 14 business days. Please note that delivery times are estimates and may vary due to customs processing, local postal services, or other factors beyond our control.
Shipping costs are calculated at checkout based on your delivery address and order weight. We may offer complimentary shipping on orders above a certain threshold, which will be clearly indicated at checkout.
Once your order has been dispatched, you will receive a confirmation email with a tracking number. You can use this number to track your package through our shipping partner's website.
We accept returns within 14 days of delivery. Products must be unopened, unused, and in their original packaging. To initiate a return, please contact us at contact@amarene.com with your order number and reason for return. We will provide you with return instructions and a return authorisation.
Please note that opened or used products cannot be returned for hygiene and safety reasons, as our products are ingestible supplements.
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original payment method within 10 business days. Original shipping costs are non-refundable.
If your order arrives damaged or defective, please contact us within 48 hours of delivery with photographs of the damage. We will arrange a replacement or full refund at no additional cost to you.
For shipping or returns enquiries, please contact us at contact@amarene.com.
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